Chaz McGowan
Chief Marketing Officer at VNS Firm with 16 years of experience in innovation. Internet, social-media, and campaign strategist behind every …
Read profile →The people
Our Team
Every missed call is somebody's case — and somebody's revenue. Behind VNS is a team that treats it that way. We are technologists, intake specialists, marketing strategists, and developers, working from our Las Vegas headquarters and remotely across the country.
Meet the team
Leadership at VNS
James Dillingham
CEO and Chief Operations Officer of VNS Firm, bringing 7+ years of scaling operations across e-commerce, international affiliate sales, and …
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Michael Hartman
Lead Developer at VNS Firm with 20 years of experience providing specialist business consultancy and digital product engineering services …
Read profile →How we work
Values that show up in every interaction
✓
Real people
Every intake call answered live from Las Vegas — no offshore call center, no bot.
✓
Trained on your practice area
Specialists who understand criminal defense workflows, not generic customer service reps.
✓
Accountable to your pipeline
Every lead visible, every conversion measured, every retainer traceable to source.
✓
One tree per call
For every call we answer, we plant a tree. Growth that gives back.